Even with the most careful user, Proliphix IMT thermostat pins can get bent. A bent pin or pins will cause a variety of issues that will impact your HVAC operations.
We do board level pin replacement for any pins that are bent. From slightly bent to straight up mangeled - we'll return your Proliphix IMT thermostat with perfect pins, ready to go!
Occasionally a user will be really excited about changing the setpoint and crack a screen or perhaps some equipment bumped into your thermostat and cracked the screen,
We'll replace the screen with a new unit and you'll have a nice clear, safe touch screen again.
Users, HVAC technicians and anyone else trying to improperly remove your Proliphix IMT thermostat can easily break the plastic tabs on the back of the thermostat. At that point your thermsotat reliablity goes way down as it is no longer secure on the wall.
We'll replace the back plastic and return you a secure thermostat.